We hired Friends of the Family for my father-in-law for two weeks, and they did a good job. They came in, checked his mail, and did some house cleaning. The caregivers were compassionate and did a good job. He gave them good marks. The management did a good job and were committed to it. Everything was met according to the schedule they set up.
If you must have in home healthcare for an elderly or ailing loved one, Friends of the Family is the company to call. From April through June of 2014, and again in December through February of 2015, Friends of the family was working 24/7 with my dad. Their Caring attitude was impressive. There were willing to do anything to help with dad’s care. It seemed they didn’t want to be idle, but wanted to help keep busy and to keep up with the necessary tasks. They did many things requested and voluntarily. I felt 100% confident when I left dad in their competent and compassionate hands when I could not be there with him. I would highly recommend the caregivers through Friends of the Family, after my great experiences with them.
Marsha Schmalzreid and Family would like to especially thank Dories and Sherry with Friends of the Family, for all of their wonderful care and support.
I’d like to give a strong recommendation for ‘Friends of the Family’, a comprehensive in-home healthcare service, both on a professional and personal level. These outstanding individuals provide both medical and non-medical care. I have personally been involved with their dementia care with my own mother over the last two years of her life. They did a wonderful job of providing care and compassion to both her and my father.
James D. Diethelm, M.D.
I would definitely recommend this agency to anyone who may need home healthcare services. They have always done a really great job taking care of my mother.
C.J. and Family
Everything about Friends of the Family’s services was great, I haven’t doubted their responsiveness for a minute. I would recommend the agency by all means, since we have been really pleased with the services they provided. I would use them again if the need arose for at home caregivers again.
R.N. and Family
I was very pleased with the agency, every thing went smoothly from the very beginning. The caregivers they have employed re always very caring and compassionate towards the clients, and I always appreciated the care and the love they showed my mother. I would definitely recommend this agency to anyone who needed at home healthcare services, and have recommended them to both family and friends in their time of need.
H.M. and Family
I am a current client of this provider I was impressed by my very first contact with the company's patient advocate. She explained they have a social worker that partners with patient advocate during first meeting, or intake at patient's home, and they did. The social worker helps match the personality of the patient with the aide. They are the only agency I've worked with that also uses a telephony system--the aides must arrive with 5 min of shift, and call in to this system with their code on patient phones. If they don't, system sends alarm to agency and they jump into action to find someone to cover. Aides only get 3 times to be late before let go. They also must call when leaving, again on patient phone. This stops the aides from "cheating" on their worksheets for billing. When calling for checkout, they also have to enter codes for tasks done that day, as well as write notes in binder (much like nurses notes) about same. My experience at other agencies is aides who repeatedly arrive late, and leave early sometimes billing for days aides never even showed up, but agency is unaware. It's fraud. I'm very happy with Friends of the Family!
A Happy Friend
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Very professional and high quality
My 98 year old father was dying and this company provided home care for all of his needs. I was pleased with the professional way in which they did this. I appreciated their caring for him like he was family. From meals to personal care, they were careful and specific to work with him for his needs. I couldn't have seen him through to age 99 before his passing without them.
Limited Time Offer!
Friends Of The Family Home Health Care, LLC
Monroe, MI 48161
Restrictions May Apply
Offer Ends November 9, 2018
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- A+ BBB Rating
- A+ Home Care Standards Bureau
- Monroe Chamber Of Commerce
- Sylvania Chamber Of Commerce
- Business Network Organization (BNI)